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Compliance Guide

NSW Condition Report Compliance Guide

Everything property managers need to know about condition report requirements in New South Wales. Updated for 2025-2026 reforms.

Governing Legislation

Residential Tenancies Act 2010, s29

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NSW Requirements at a Glance

Entry Condition Report

Legally required at the start of every tenancy

Exit Condition Report

Legally required at the end of every tenancy

Bond Condition

Required regardless of whether a bond is paid

Photos Required

Photos not legally required, but strongly recommended for evidence

Standard Prescribed Form

Yes — must use the prescribed Residential Tenancy Condition Report

Key Details

Prescribed Form

Residential Tenancy Condition Report

Tenant Return Timeframe

7 days after taking possession

Photo Requirements

Not legally required, but strongly recommended as evidence for bond disputes.

Bond Protection

Required for all tenancies regardless of bond payment.

Recent Reforms (2025-2026)

What Changed

Bond Online survey mandatory from July 2025. Standard rental application form from March 2026. No-grounds evictions removed.

5 Common Compliance Mistakes in NSW

1

Not providing 2 copies (or 1 electronic copy) of the signed report to the tenant

2

Failing to complete the report before the tenant moves in

3

Not including meter readings (gas, electricity, water)

4

Missing photos of pre-existing damage that later leads to bond disputes

5

Not noting the condition of smoke alarms and safety switches

Frequently Asked Questions — NSW Compliance

Is a condition report mandatory in NSW?

Yes. Under the Residential Tenancies Act 2010 (s29), a condition report must be completed at the start and end of every residential tenancy in NSW.

How long does a tenant have to return a condition report in NSW?

Tenants have 7 days after taking possession of the property to complete and return their copy of the condition report to the landlord or agent.

What happens if no condition report was done in NSW?

If no entry condition report exists, the landlord cannot make a bond claim for property damage at the end of the tenancy. The onus of proof shifts entirely to the landlord.

Can I use photos in a condition report in NSW?

Yes, photos are strongly recommended though not legally required. Photos provide critical evidence for bond disputes and tribunal proceedings. Always use timestamped photos.

Who pays for the condition report in NSW?

The landlord or their agent is responsible for preparing the condition report. There is no cost to the tenant.

Related Resources

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